Hey there! We’re frostwao, and if you’re reading this, chances are you’ve got something on your mind—maybe a question, a suggestion, or just a friendly hello. Whatever it is, we’re all ears. Seriously, we started this shop because we genuinely love connecting with people like you.
You know, when we first launched frostwao, our founder used to reply to every single email personally—sometimes even at 2 AM with a cup of coffee in hand. Those late-night conversations turned into some of our best ideas. So don’t hesitate to reach out. Your feedback? It’s gold to us.
Here’s how you can find us (and yes, we still check every message ourselves):
Prefer typing? We’ve got a live chat during business hours—look for the little icon in the corner. Or, if you’re old-school like some of us, fill out the contact form below. Either way, we’ll get back to you pronto.
Last year, a customer emailed us saying our packaging made her day—she’d been having a rough week, and the handwritten note inside her order made her smile. That’s the stuff that keeps us going. So yeah, your message? It’s not just another ticket in a queue. It’s a conversation we actually care about.
P.S. If you’re wondering about our name, “frostwao” came from a late-night brainstorming session involving way too much ice cream. But that’s a story for another time…