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At www.frostwao.shop, we are committed to delivering your carefully curated fashion and lifestyle essentials with care and efficiency. Our team processes orders with meticulous attention to detail, ensuring that your selections—whether they are breezy summer wear, versatile accessories, or statement pieces—are packed securely and dispatched promptly. We partner with reliable logistics providers to maintain a seamless shipping experience, balancing speed and reliability to meet your expectations.
Orders are typically processed within 1-3 business days, excluding weekends and holidays. Once dispatched, delivery times vary based on your location and the shipping method selected. Please note that unforeseen circumstances such as weather disruptions or carrier delays may occasionally extend transit times. We appreciate your patience and understanding in such cases.
We offer the following shipping options to accommodate your needs:
All costs are displayed in USD during checkout, with no hidden fees.
We currently ship to most countries worldwide, including the United States, Canada, the United Kingdom, and members of the European Union. However, due to logistical or regulatory constraints, some regions may be excluded. If your location is not available at checkout, please contact our support team at [email protected] for assistance.
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package’s progress. For convenience, you can also log into your account on our website to view real-time updates. If you encounter any issues with tracking, our customer service team is ready to help.
While we strive for timely deliveries, occasional delays may occur due to factors beyond our control. If your shipment is significantly overdue or appears lost in transit, please contact us at [email protected] with your order details. We will collaborate with the carrier to resolve the issue promptly and keep you informed throughout the process.
International shipments may be subject to customs fees, import taxes, or other charges imposed by your local authorities. These costs are the responsibility of the recipient and are not included in your order total. We recommend checking your country’s regulations before placing an order to avoid unexpected charges. Unfortunately, we cannot estimate or reimburse these fees.
